Job Description

• Managing the administration of the entire life cycle of people development initiatives and events, including liaising with suppliers, issuing joining instructions and recording attendance,
• Providing support to people and culture initiatives as requested, for example appraisal process; talent acquisition, development and retention; workforce plans; core induction and succession planning
• Mandatory learning including planning and arranging events, recording attendance and maintaining accurate and up-to-date records
• As the first point of contact for L&D queries proactively manage the dedicated inbox, answering queries and dealing with requests. Only passing onto the team those issues you are unable to resolve
• Ensuring people & culture systems and processes are communicated to relevant parties and are simple to follow. Proactively provide support as required.
• Keeping L&D systems and files up-to-date and upskill those people identified as needing support.
• General administration including raising purchase orders, managing payments, taking minutes and running and analysing a variety of reports

Required Knowledge, Skills, and Abilities

• Demonstrable experience of organising and providing administrative support to a busy team, with experience including general administration plus administration linked to people development, workforce planning and talent management and appraisals
• Demonstrable experience of managing and organising your own workload and taking accountability and responsibility for your outputs. Producing work to a high standard of professionalism.
• The ability to implement continuous improvements to processes and systems.

• High degree of IT literacy including Word, Excel and Outlook.
• Strong communication and excellent verbal/ written communications skills.
• Good working knowledge and understanding of GDPR.