Job Description

• Opening files for new matters on our case management system for all Midlands Offices

• Deal with client queries both on the telephone and by email in a manner in keeping with the firm’s high standard of client care
• Open physical files for new matters for the Solihull team
• Produce quotes for sales and purchases for prospective clients
• Scanning of documents
• Typing and sending out Client Care Packs either by post or email
• Archiving open files
• Ensure the confidentiality of the client and firm’s information and documentation at all times.
• Other duties as required to ensure the efficient running of the office.

Hours: Mon – Fri 09.00 – 17.15
Holiday: 25 days plus Bank Holidays

Work remotely:

• No

Required Knowledge, Skills, and Abilities

To be successful you will have a strong secretarial and administration background. In addition, you will be a well-organized self-starter who is able to work independently to ensure that tasks are completed to a high standard. Confidence in dealing with clients in a professional manner, both on the telephone and in person, is essential.Experience: Administrative/ Office: 1 year (Required)