Job Description

You'll be performing a key role for ensuring that the business effectively recouperates debts. The primary focuses of our Credit Controllers are targeted invoice collection, complex query resolution, reporting, processing of payment and the reconciliation of settlements received from brokers in accordance with organization procedures, and predefined timeframes. Our Credit Controllers work closely Brokers and internal colleagues across the business, as such excellent teamwork, and communication skills are paramount to success in the position.
Supported by the Credit Control Team Leader you'll be:

• Accurately reconciling broker settlements in multiple currencies across group entries
• Analyising accounts to determine premium expected and overdue, and to follow up with Brokers and Underwriting
• Assessing market systems, internal underwriting, credit control and financial systems for accounts placed across entities for all types of classes of business
• Regularly engaging with Brokers to resolve queries and engable appropriate resolution, whether through direct response or collaboration with internal departments
• Preparing debt management information and cash flow forecasts
• Identifying, assessing and appropriately mitigating risk cash flow and collections
• Reconciling and remediating historic transactions

What you'll get in return

• 25 days holiday
• Discretionary bonus scheme
• Employee assistance programme
• Annual holiday buy (up to 3 extra days)
• Salary sacrifice benefits
• Annual benefits reviews

Required Knowledge, Skills, and Abilities

• Have knowledge of Credit Control processes and approaches
• Have experience of account reconciliation in a complex, multi-currency environment
• Can work with multiple processing systems (Xchanging Systems, Viper, New PAD System)
• Are IT literate, particularly with Microsoft Excel and accountancy packages
• Are confident and professional in your approach to work
• Focus on providing a first-class customer experience
• Commercially aware and have great stakeholder management