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via KBM Training and Recruitment
Essex - Chelmsford
Provide outstanding customer service across all channels (telephone, social media, web chat, face to face and email) to provide first-time completion of customer queries. Demonstrate empathy in all dealings with customers to understand int ... See more
via KBM Training and Recruitment
Essex - Billericay
Creating actionable insight to support the customer experience strategy by bringing together data from a number of sources including complaints, customer satisfaction surveys, ICS surveys as well as key operational data. Translating and presenti ... See more