Job Description

We have a clear strategic focus to deliver an unparalleled level of service for every customer; our competitive edge relies on the quality of the people recruited into our teams. With people at the core of our strategy we are discerning about whom we employ, and expect our employees to have high levels of integrity, be passionate about their role and take ownership of their customers’ and colleagues needs in line with our values.

Duties

• Ensure all service administration duties are carried out accurately and within agreed time scales
• To print and prepare all daily job cards.
• Check vehicle history including service regime and previous work carried out
• Correct any anomalies on the job cards.
• Carry out first recall & campaign check.
• Take job cards to workshop for pre-emptive parts picking
• Download weekly Polk bookings lead and upload in to booking system and make first wave contact.
• Ensure reporting deadlines are met and audit quality standards are achieved
• Maintain close relationships with members of the accounting team and inform them of non-compliance of group audit standards.

Benefits:

• 33 days of annual leave (including bank holidays) + your Birthday off, if it falls on a working day.
• Annual leave purchase & sale scheme and availability to do 2 days of charity work paid per annum.
• Enhanced Maternity/ Adoption/ Paternity leave options.
• Cycle to work purchase scheme.
• Vehicle purchase schemes (across all JMG brands) and preferential parts, service and labor rates.
• Employee care helpline.
• Pension scheme and life assurance.

Required Knowledge, Skills, and Abilities

• Previous experience working with Kerridge would be preferable
• Have good mechanical awareness or understanding of cars and parts 
• Have outstanding administration, typing and data-input skills.
• Have high levels of attention to detail
• Be able to comply with all company and manufacturer’s disciplines and procedures