Job Description

• Lead, manage and motivate a team of Trainee Assessor's, to achieve sustained high performance, quality of delivery and compliance in line with our client's standards. 
• Recruit and select new Assessor's to join the delivery team. 
• Ensure all delivery staff have a clear understanding of their measurable Targets / KPI’s, and effectively performance manage them to achieve these targets.
• Carry out regular performance reviews with staff, to ensure team targets are met and/or exceeded.
• Carry out regular observations of activity, coaching and ongoing support to include one to ones and reviews.
• Address under-performance and set out clear corrective actions for improvement.

Required Knowledge, Skills, and Abilities