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Customer Services Administrator
  • United Kingdom - London -
2 years ago
Administrator
Permanent
Job Description

Working as part of a small admin team: to undertake all administrative and other tasks required to ensure the smooth running of the Abingdon office, a high level of customer services and excellent support.

Key Responsibilities:

  • Performing routine administrative tasks including operation of standard office equipment
  • Dealing promptly and efficiently with telephone and email queries from students, employers, suppliers and staff
  • Performing administrative tasks as required, for example, checking and processing applications, data entry, course set up and organization, finalizing published materials.
  • Ensuring that students receive an excellent service from ActEd in all aspects of our service.
  • Assisting the other members of the admin team as and when needed.
  • Other ad-hoc tasks and projects as required ensuring the smooth running of the Abingdon office.

Required Knowledge, Skills, and Abilities
  • Friendly and a good team player
  • Excellent interpersonal and communication skills
  • Efficiency, accuracy, attention to detail
  • Self-motivated and willing to take the initiative
  • Aptitude to work without direct supervision
  • Strong organizational skills with the ability to adapt and successfully multi-task
  • IT skills – Word, Excel, Internet, databases
  • Willingness to learn new skills and adapt to change

Reference no: 99193

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