Credit Controller
Full Time
Job Description
- Ensuring Partners pay on time and in full providing sufficient information for timely and accurate allocation
- Meet cash & debtor day KPIs set by the Business for your portfolio
- Anticipating developments and accounts requiring special attention
- Proactive analysis and reconciliation to ensure Partner accounts are up to date
- Chase overdue invoices within agreed timescales in line with our collections policy, maintaining accurate records of all communications
- Investigation of queried/disputed transactions, including discussion with partners and recommendation of resolutions to the Finance Manager
- Ensure Partners trade within existing Credit Limit and adopt measures to encourage trading within agreed Credit Terms
- Proactive identification of potential credit limit breaches and subsequent options analysis and negotiation with Partner to obtain more collateral
- Foster highly collaborative relationships internally with Sales and Commercial Finance to ensure a rounded approach to managing Affiliate relationships
- Further develop our credit and finance processes by identifying opportunities for improvement
- Understand local trading conditions by maintaining strong relationships but also keeping abreast of regional economic performance and changes to government regulation or banking laws which may impact Expedia or our Partners
- Be the sole point of contact for Partner Financial queries within your portfolio, building strong relationships internally and with Partners to ensure the timely and smooth resolution of new and existing challenges
- Assist with setting up partners on the affiliate collect program in accordance with guidelines
- Query Resolution for Accounts Payable Partner Commission Payments
- Support the Finance Systems Platform Manager in identifying systems issues and opportunities to further develop our systems capabilities
- Liaise with central Treasury team to support with efforts to repatriate cash held in local currencies
- Provide ad-hoc finance team support as and when requested
Required Knowledge, Skills, and Abilities
- Proven track record of 2+ years of successful credit control with responsibility for an assigned portfolio of receivables/debtors including Credit Management
- Experience in the Travel or Hospitality Industry
- Experience of managing clients trading to set credit limits and demonstrate methods of encouraging trading within set credit limits
- Communication: excellent written and oral communication
- Relationship building and cross functional collaboration: Builds effective relationships with internal stakeholders and partners to effectively resolve problems
- Analysis: Ability to analyze and interpret complex partner payment activity to proactively identify potential risks and opportunities
- Proactivity and accountability: ability to deliver under pressure and to deadlines with minimal supervision on multiple commitments simultaneously with high attention to detail
- Problem solving: Investigate statements issued against payments received (at a transactional level) and develop a solution for discussion with the Finance Manager
- Computer skills: Experience of working with Oracle products is preferred but Excel skills and an ability to adapt to new systems are essential
- Fluency in another European language
Reference no: 98733