Job Description

The role is to support customer enquiries regarding the events taking place and liaising with various external stakeholders to ensure the smooth running of the events.

• Handling queries and responding to emails
• Providing quotes to clients / venues
• Chasing invoices and answering any queries
• Managing bookings and organizing on the system
• Following proposals on the phone
• Arranging meetings and viewings
• Organizing final timings and numbers ahead of the events
• Customer satisfaction calls and service reviews on the success of the event

Required Knowledge, Skills, and Abilities

• Previous experience within an events or sales/ marketing role
• Highly organized and a self-stater
• Strong IT skills with a keen eye for detail
• Excellent communicator with the ability to speak to various stakeholders
• Highly organized and ability to work in a fast-paced environment
• Ability to remain flexible and adaptable at times