Job Description

Sales:

• Dealing with customers providing consultancy advice throughout the sales process to promote the company's brand and win a sale
• Understanding the clients need and qualifying the opportunity to ensure the appropriate product in terms of budget and client environment is proposed.
• Provide quote, action sample requests and buying material to the client and ensure all the USP's are communicated
• Ensuring the client is followed up during the sales process and receives all the information required to make the buying decision.
• Raising sales orders and ensuring stock is allocated
• Have a full understanding of the products, and any new products that are introduced.
• Daily reporting on activities to sector leader
• Sign post client to alternative supplier should the company not have suitable proposal

Sales Process:

• Monitor personal monthly targets. Report on monthly forecast for sales out and update sector leader on current/expected status for month.
• Manage order delivery stage including;
• liaising with purchasing regarding stock and deliveries
• liaising with transport regarding any specialist delivery requirements
• requesting and managing call off schedules adding break down to OGL
• liaise with accounts regarding customer accounts, deposit invoices, payments etc
• Admin sales duties including emails and phone calls.
• Keep log of all open orders- helps to keep track of anything waiting to go or anything that has gone past delivery date.

KPIs:

• Quotes, Value and volume
• Conversation rate
• Sales in
• Sales out
• All CST orders are up to date on the system
• Reliability
• Time management skills
• Positive feedback from Directors and staff

Required Knowledge, Skills, and Abilities

• The ability to communicate excellently both verbally and in writing
• A good attention to detail, analytical skills
• Excellent telephone manner
• Previous experience of working in a team
• Highly organised
• Able to embrace a high pace and pressured environment
• Planning & delivery
• Meeting customer needs
• Acting reliably and ethically
• Coping with setbacks