Job Description

The post is to provide administrative and clerical support to the integrated care team’s referral access point. This requires accurate registration of referrals and allocation to locality based teams following clinical triage. Maintenance of confidentiality in respect of all patients and staff information from all sources.
You will be computer literate and able to use excel and word. Candidates must have an excellent telephone manner. The team delivers services to patients in their own homes and the administrator acts as first point of contact for service users and referrers to the service. You will enjoy the challenge of working in a busy environment and have the ability to stay calm under pressure.
The team provides a 7 day service and therefore the successful applicant will be required to work occasional weekends and bank holidays.
What does we offer you?

• You’ll benefit from learning and development opportunities to support your career progression.
• We offer flexible and agile working opportunities, alongside your benefits of generous annual leave entitlement, pension and access to discount schemes.
• We provide a range of health and wellbeing services to promote a healthy, happy workforce.

Required Knowledge, Skills, and Abilities