Job Description

To be successful within this role you would need to:

• Be highly organized and have a positive impact on the smooth running of the business
• Work hard and demonstrate dedication to developing and learning new skills
• Use your great interpersonal skills to communicate effectively with colleagues, clients and other professionals
• Work well independently, using your initiative and problem solving skills whenever suitable to
• Be flexible and proactive in your approach to work
• Stay true to the organization’s values

You will be able to enjoy:

• The opportunity to gain experience working in an multidisciplinary team environment with qualified therapists of a variety of professions
• Working for an expanding organization with increasing opportunities for staff
• A friendly and supportive working environment
• Career development opportunities
• Access to internal and external training opportunities to help you work towards your career goals
• Regular appraisals and reviews to help your development
• Regular social activities
• Appreciation of your hard work
• Performance related bonus scheme

Required Knowledge, Skills, and Abilities

The ideal candidate must have the following:

• Minimum 5 GCSEs grade 4-9 (including 6 or above in math and English) or, three A-levels or equivalent level 2/3 qualification
• Experience using computers
• Experience using Microsoft Office products (Word and Excel)
• Experience of sending emails
• Experience dealing with customers
• Experience handling responsibility

Our ideal candidate will be a friendly and approachable, professional and confident individual, who has strong customer service skills, is helpful in their nature and is passionate about providing the best possible service. They will be hard working, courteous and a great team player, but also capable of working independently and using their initiative to solve problems. They will have strong interpersonal skills and great communication skills.

The ideal candidate will have a great telephone manner, strong IT skills, will be motivated, flexible in their approach, welcoming of responsibility and willing to take on new challenges. They will be highly organized, able to multitask, priorities tasks effectively and will have great time management skills. They will have a good understanding of confidentiality and respect its importance within the role. They will be ambitious and keen to develop professionally.