Job Description

We are looking for a committed, enthusiastic multi-tasking receptionists/administrator, interested in working in a fast-paced, General Practice environment.

Duties will also include handling prescription requests and queries, managing documents via post and electronic sources and communication with the broader health care team. After full training you may also be required to perform administrative duties required by the practice. Full support and training will be provided.

We have a history of developing our team to expand their skillset beyond traditional reception roles and those interested in further career progression will be supported to achieve this.

The successful applicant/s will have excellent people skills and telephone manner and will project a positive and friendly image to patients and other visitors either in person or via the telephone. Good computer skills are essential and experience of working in a GP practice will be advantageous but not essential.

The successful candidate will undertake a number of reception and administration duties at the practice and will be expected to follow practice policies and procedures.

Responsibilities and Duties

• Receiving and registering patients.
• Dealing with patient enquiries face to face and over the telephone.
• Processing repeat prescriptions
• Safeguarding
• Scanning and faxing
• Photocopying
• Processing all appointment requests
• Annual on- line training
• Attending practice meetings
• Workflow and other tasks
• Deal with practice e-mails
• Sorting the post
• Prioritizing tasks
• Updating patient records
• Answer and process calls appropriately
• Health and safety
• Other administrative duties required by the practice

Benefits:

• Company pension
• On-site parking

Schedule:

• Monday to Friday

Required Knowledge, Skills, and Abilities