Job Description

• Depending on the size and structure of the hotel you will work alone, or in a pair or trio to make sure everyone in our hotels are safe and well-looked after throughout the night.
• Provide a friendly, approachable service so guests feel they can ask our night supervisor teams a question at any time.
• Complete corridor checks, noise patrols, and make sure guests are in an environment where they can sleep soundly.

We’re also proud to have a diverse and inclusive culture where everyone is welcome and feels able to be themselves. We want to continue to attract people from all walks of life. In return, you’ll get the chance to shine with our award-winning induction and training and the opportunity to build a career at Whitbread.

And if that wasn’t enough, you’ll enjoy a range of great benefits like:

• Company which gives you up to 60% discount on hotel rooms and 25% discount across our restaurant brands
• Huge discounts on our famous Premier Inn Hypnos Mattresses, pillows, and beds
• Discounted on-shift meals, starting from £2 or 50% off the standard menu price
• Costco membership and other retail, gym and leisure discounts including Virgin Experience Days and O2 Open Employee discount.

Required Knowledge, Skills, and Abilities

If you don’t have experience as a night receptionist or night porter, that’s OK. It’s about what you bring as a person. If you can offer the following skills and qualities, we want to hear from you.

• Comfortable working on your own as well as with others.
• Meticulous in following procedures and a stickler for health and safety.
• Excellent problem-solving skills and the ability to keep a cool head in a crisis.
• Top-notch organization yet flexible enough to adapt to the needs of our guests and business.
• Passion for delivering an amazing experience to our guests, no matter what time of night.