Job Description

To provide support to the team and department in all matters relating to debt recovery.

• Undertaking administrative work on behalf of the department as necessary
• To answer the telephone, take messages, and deal with enquiries as appropriate
• To assist fee earners and other members of the team as required, i.e. filing, photocopying, scanning, post allocation
• Update file progress on office systems as required on the debt recovery system
• To undertake to produce all monthly bills on behalf of the department and liaise with the accounts office on any billing-related issues
• To undertake to produce reports for clients from the system upon request from client/fee earners
• Taking credit and debit card payments

Required Knowledge, Skills, and Abilities

• Good organizational skills
• Keyboard skills
• Pannone require someone with enthusiasm and a willingness to learn
• The candidate should have an attention to detail and be flexible in the working environment
• Ability to work in a busy team environment
• Ability to use office equipment e.g. printers, photocopier, scanning etc.
• Polite and helpful telephone manner
• Ability to interact and assist people/public

You will be expected to have achieved 5 GCSEs at grades A*-C/9-4 (or equivalent) including maths and English.