Job Description

The role requires good interpersonal and communication skills, as well as the post holder being computer literate, preferably to our standard. Due to the nature of the work, and in the interests of patient care, there is a need for absolute accuracy at all times and adherence to the Company’s Standard Operating Procedures (SOP). In turn this requires the post holder to be committed, conscientious and motivated at all times and able to work effectively as a member of a team.

JOB DUTIES:

• General administrative procedures.
• Filing and maintenance of records as appropriate
• Receipt of incoming and internal telephone calls
• Booking/rebooking of patient appointments, sending written confirmation
• Sending and receiving of faxes as necessary
• Data entry relating to the Clinic and patient appointments
• Maintenance of the Compucare, EDITS, Choose & Book and Audit base systems
• Understanding and working to the Company’s rigorous quality procedures and GCP in respect of appointment administrative procedures
• Reception cover as necessary.
• Any other duties commensurate to the level of the post.
• Maintenance of Personal Training Record
• Protecting and Safeguarding of personal/sensitive information within their department
• Observation and reporting where necessary concerns or suspicions of child abuse

Benefits:

• Additional leave
• Company pension
• Cycle to work scheme
• On-site parking
• Sick pay

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Required Knowledge, Skills, and Abilities

Education:

• GCSE or equivalent (required)

Experience:

• Administration: 1 year (preferred)