Job Description

You will provide general administrative support to the team, using a variety of specialized computer systems and general Microsoft programmes. You will be communicating with trainers, learners, clients, coworkers, professional bodies and other commercial enterprises who have business with the training Centre.

This is an apprenticeship post, and you will be learning whilst working gaining a Level 3 Business Administration Apprenticeship qualification and going to college as appropriate. 

Duties include (but are not limited to):

• Answering customer queries, via telephone, email, face to face, post …etc
• Finance and invoice administration
• Data entry
• Diary co-ordination
• Ordering supplies
• Creating in-house certificates and cards

Working with us you will have an employee benefits package that includes:

• Generous pension scheme with employer contribution
• Employee discount scheme and wellbeing events
• Holiday starting at 23 days and increasing to 28 with service (pro-rata if part-time) with option to purchase additional
• Cycle to Work scheme
• Investment and support in your continuous training and development
• Additional leave
• Company pension
• Cycle to work scheme
• Flexible schedule
• Life insurance
• On-site parking
• Sick pay
• Store discounts
• Wellness programmes

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No weekends

Required Knowledge, Skills, and Abilities

You will be committed to completing a level 3 Business Administration apprenticeship and continuing your learning whilst working with the team as an administrator in training centre and continuing your personal development.

• You will have a positive outlook with clear focus on attention to detail
• You will be trustworthy and passionate about customer service
• You will be able to communicate effectively in a variety of ways.
• You will be resilient, adaptable and keen to learn.