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Service Operations Administrator
United Kingdom - Manchester -
2 years ago
Offered Salary
Industry
Administrator
Job Type
Full Time
Job Description
Accurately enters Field Service sales and internal order requests into Sales Force / Oracle per clean order book process
Ensure customer addresses and product information is entered accurately in Sales Force / Oracle
Update / maintain customer specific Asset details using Sales Force
Create and manage spare part quotes using Excel & Sales Force
Maintains Third Party Blanket Purchase Ordering and Spend schedule, supports in related rectification of billing, credit or other financial inquiries
Monitor and expedite spare parts for system down situations etc.
Coordinate and ensure correct RMA management for parts returned from the field
Executes reporting via Oracle / Teams: Bookings, Billings, Backlog
Required Knowledge, Skills, and Abilities
Demonstrate at least two years relevant administrative experience
Preferably have an understanding / awareness of Supply Chain / Logistics / Warehousing
Preferably have experience in either / or Oracle / SAP / Sales Force
Excellent verbal and written communication skills
Execute Sense of Urgency, represent the voice of the customer
High organizational skills and ability to multitask
Must be flexible, fast thinking, conscientious, acceptance of change management
Be self-driven and a team player.
Proficient in MS Office applications: Teams, Word and Excel
Sales Order & Contract Management / Reverse Chain logistics experience, would be advantageous.
Additional Language skills, would be advantageous.
Reference no: 93121
Expired
12 Views
2 Applications
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