Staff Member
Permanent
Job Description
- Deliver excellent customer service, at all times.
- Serve and present beverages, quickly and efficiently by meeting our standards.
- Assist in keeping the bar, front-of-house and toilets clean and tidy, at all times.
- Keep up to date with current promotions and new products.
- Make customers aware of our great food and drink range.
- Speak to customers to ensure that they are satisfied with their meals.
- Maintain personal knowledge by completing in-house training.
- Always adhere to all company policies and procedures and licensing laws.
- Be involved and contribute at team meetings.
- Carry out instructions given by the management team and head office.
Required Knowledge, Skills, and Abilities
- Be honest and reliable.
- Be trustworthy and respectful.
- Be immaculately dressed.
- Maintain excellent time-keeping and attendance.
- Be professional at all times.
- Always be a good team player.
- Build and maintain good relationships with all team members.
- Work together with the team to ensure that the pub is the best it can be.
- Be willing to take on jobs to balance the team workload.
- Be friendly, sociable and welcoming to our customers in order to create a great atmosphere.
- Remain calm, patient and polite.
- Be helpful and go out of your way to help our customers.
- Be able to work unsupervised in a busy environment.
- Be able to priorities duties.
Reference no: 92758