Job Description

The duties will include recording, analyzing and reconciling income and receipts, maintaining appropriate accounting records to demonstrate integrity and propriety. You will process a high volume of invoices ensuring they are progressed in a timely and accurate way to meet our payment deadlines. You will be dealing with customer/supplier queries leading to early recovery of debt and prompt payment of invoices.

There is a strong focus within the team on providing excellent customer service to both internal/external customers and suppliers.

Key Job Accountabilities:

• Provide excellent customer service and foster a culture of continuous improvement in delivering:
• BACS/Cheques/Direct Debits
• Sales to Cash
• Billing Systems
• Credit Control, Legal Debt Recovery
• Wales Purchasing Card
• Statutory returns
• Customer & Supplier support
• Query resolution & escalation
• Project Implementation support & testing
• Provision of statistical and financial information
• Other transactional services for customers and suppliers.

Schedule:

• Monday to Friday

Required Knowledge, Skills, and Abilities

• Experience of working within a shared service Centre environment to include:
• Good understanding of using a Finance system and other software/applications to meet the requirements of your area of responsibility.
• Good organizational skills.
• Good written and verbal skills and the ability to communicate confidently, with excellent customer service skills.
• Good inter-personal skills with the ability to work under pressure using your own. initiative in order to meet tight deadlines.
• Strong IT and accurate data entry skills.
• Experience of implementing change or process improvement would also be advantageous.