Under limited supervision, manages the day to day administrative activity, provides client support, and answers customer inquiries or route more complex inquiries to appropriate team member for a specific department.
Solves/trouble-shoots administrative and operational problems.
Responsible for the collection and collation of technical data from a variety of Engineering and Manufacturing departments
Responsible to gather information from a wide variety of sources such as equipment, databases, spreadsheets, corporate intranets, laboratory reports and meeting minutes.
Responsible for creation and updating of the SOP for the manufacturing operation
Required data is engineering-related and used to identify and improve quality, consistency ensuring the document validation are up to date to the required system
Must be motivated and proactive, and be able to positively interact with many different departments and teams within a client organization.
Assignments generally include such types of work as preparing/collating complex reports and maintaining complicated records requiring careful selection, classification, or compilation of information from several sources.
Requires ability to speak effectively with groups of customers or employees of organization
Document management - correcting any storage faults/ missing information to attain storage compliance
Retrieve documents at request.
Required Knowledge, Skills, and Abilities
Team player
Effective Time management
Assertive & Result oriented
Effective in Prioritization & Scheduling tasks
Open Minded with objective thinking
Quick learner with Good communication skills
Cross functional team interactions
Ability to build and develop Stakeholder relationships
Self-motivated and a self-starter
Ability to understand a wide variety of process and provide solutions
Ability to influence others
Must be detail oriented with strong attention to detail
Ability to understand and analyze various types of engineering data
Cross-functional teams
Able to work with different kinds of data, including databases, spreadsheets, etc.
Solid written and verbal communication skills
Willingness to adhere to all principles of confidentiality
Must value operating in a collaborative and cooperative environment
Able to show initiative, good judgment and resourcefulness
Ability to work remotely when required
Educated to GCSE level, Degree or above
Experience in a technical environment preferred
Minimum 3 years of experience in data management or analysis
An analytical mind set with superb communication and problem skills
Excellent knowledge of Microsoft office applications like Word, Excel Outlook, PowerPoint and Internet Explorer
Ability to track and report multiple items at the same time using Excel/ Word lists