Job Description

This is a very varied role that will see you utilize your excellent customer service and administration skills to enhance the level of service we give to our customers.

You will also:

• Take the lead on delivering on a new project in a key area of the business to improve our ordering sampling process and customer experience.
• Regularly liaise with Health Care Professionals (HCPs) and patients on sample requests and other required resources ensuring excellent customer service is at the heart of everything you do.
• Liaise and work with pharmacies to provide relevant help and information to allow them to easily order our products.
• Assist the team in the organization and communication of events together with the set-up, take down and execution of all events.
• Develop social media content for events to ensure maximum reach whilst utilizing other forms of communications both pre and post events.
• Working as part of a team on various administration tasks and projects throughout the year.

What can we offer in return?

A competitive salary and benefits package, bonus scheme, flexible working scheme, 25 days holiday plus bank holidays plus flex leave, pension scheme and a real focus on personal development and growth.

Required Knowledge, Skills, and Abilities

You’ll have a real passion for delivering the very best customer experience coupled with your desire to drive continuous improvement. You’ll be passionate, results focused and a team player who is able to communicate across a range of stakeholders internally and externally. You’ll pride yourself of having an eye for detail and have a good working knowledge of Microsoft packages (Outlook, PowerPoint, Excel etc.).