Customer Service
Part Time
Job Description
- Partner with customers’ senior executives to uncover business pain and strategically map our value
- Drive engagement & adoption and foster enthusiastic, passionate customers
- Establish a trusted relationship with each client and drive continuous value of our products
- Proactively identify and lead team process improvements.
Required Knowledge, Skills, and Abilities
- 3+ years of relevant work experience
- Proven track record of demonstrated ability to on-board, support, and excite customers to deliver high customer satisfaction, advocacy, and loyalty
- Excellent verbal and written communication skills
- Previous B2B SaaS and enterprise software experience
- Excellent verbal and written communication skills
- Passionate about providing an exceptional customer experience.
- Creative, resourceful, detail-oriented, and well-organized.
- A strong team player but still a self-starter who thrives in a fast-paced, high-growth startup environment.
- Someone who flourishes when given responsibility and a sense of ownership.
Reference no: 91132