Sales Executive
Full Time
Job Description
- Proactively develops and creates customer relationships in area of responsibility
- Is accountable for developing company position in your customer base or market area
- Creates and communicates leads and sales opportunities for entire sales team (e.g., cross-selling)
- Ensures customer satisfaction and manages any customer queries
- Documents the customer and contact information and maintains accurate customer data
- Proactively generates opportunities from outside current customer base
- Manages requests for quotations
- Is accountable for leads, opportunities, orders and contracts to meet the sales budget and pricing targets
- Is accountable for finding customer needs and that company’s solution matches with the needs
- Is responsible for pricing using the approved tendering tools, and for optimizing prices and discounts
- Responsible for on-going account management and renewal of existing contracts
- Validates that the contents of the contracts are in line with the negotiation process outcome
- Maintains full information of opportunities, tasks and visits (sales funnel management)
- Responsible for timely and accurate reporting in CRM
- Responsible for gathering relevant information about market and competitors from the field
- Supports the finance function in money collection
- Drives execution of individual sales plan
Required Knowledge, Skills, and Abilities
- Previous experience and results in sales and customer management
- Experience in winning new contracts and building existing portfolio
- Enjoys working with customers, stakeholders and building relationships
- Managing and resolving any queries
- Professional and confident telephone manner
- Problem solving and finding solutions
- Able to provide exceptional customer service
- Good knowledge of contractual and financial terms
- Excellent communication skills in both written and spoken English
- SAP, CRM, Salesforce experience is desirable
- Good IT skills
Reference no: 90913