Consultant
Permanent
Job Description
- To greet, serve and advise customers giving the highest standard of customer service at all times.
- To demonstrate product knowledge and to have an awareness of current advertising & marketing campaigns, new launches and promotions.
- Introduce add-on sales and achieve maximum sales potential in line with individual and departmental targets
- To deal effectively with customer complaints by liaising with the line manager when necessary.
- Ensure knowledge of sales targets and department performance on a daily and weekly basis
- Follow all stock management procedures
- Support the team to maintain the highest standards of housekeeping and display within the department.
- To be conversant with selling systems, cash and credit and exchange procedures.
- To maintain the highest standards of housekeeping and retail standards within the store
- Take all actions necessary to maximise security and prevent theft of product
- To ensure that the Department operates in accordance with the Company administration systems and procedures to minimise losses.
- Participate in team meetings and make a positive contribution.
- To carry out any additional duties as directed by the management team.
Required Knowledge, Skills, and Abilities
- Previous experience within luxury fashion.
- Excellent communication and relationship building skills.
- An existing client book (preferred).
- A passion for Christian Dior and our collections.
- Strong knowledge of fashion and trends.
- Additional languages specifically Arabic is desirable
Reference no: 90910