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Office and Facilities Coordinator
  • United Kingdom - Hertfordshire - Letchworth - SG6
2 years ago
£ 25000 Per year
Administrator
Part Time
Job Description
  • Managing office desk plans and requests from non-office based employees
  • Ensuring office supplies are ordered and topped up throughout business units and kitchen; including stationery, kitchen and cleaning supplies;
  • Answer and screen telephone calls, respond to emails, messages and other correspondence;
  • Professionally greet and receive visitors and clients;
  • Ensure office facilities are available, clean & well-maintained;
  • First point of call for employee IT support requests (both in person and via Mojo system) and divert to the appropriate manager for next step action as required.
  • Complete the full IT set-up for new starters/leavers; including IT equipment and systems, including but not limited to key fobs, google suite, HR systems etc.
  • Tracking return of Company equipment and assets within Company timeframes
  • Coordinate the shipping/receiving of items for remote workers
  • ADHOC ordering of supplies for office based events, when required
  • Arrange travel and accommodation for remote workers;
  • Assist Learning and Development Manager with required administration
  • Office administration as required
  • Coordinate the work of external providers; complying with HSE guidance on work permits required.
  • Maintenance schedules for cleaners, premises and ground maintenance contractors to ensure consistently high standards of hygiene, cleanliness, upkeep and safety.
  • Ensure list of key contacts/suppliers and out of office support details are kept up to date for use in the event of an emergency.
  • Complete lock up checklist for extended periods of leave and coordinate relevant contractors to ensure office is ready for closure
  • Carry out monthly check ins with contract cleaners
  • Coordinate essential services such as reception, security, maintenance, mail, archiving, cleaning, catering, waste disposal and recycling;
  • Log key providers of services in a central location considered where appropriate;
  • Manage office access fobs and lanyards for employees and visitors;
  • Check that agreed work by staff or contractors has been completed satisfactorily and follow up on any deficiencies;
  • Respond appropriately to emergencies or urgent issues as they arise and deal with the the subsequent actions
  • Responsible for the overall security arrangements of the premises, ensuring that employees are aware of the procedures on security and the use of alarm systems.
  • Ensure adequate cover of key holders for early morning/late night securing of premises.
  • Work with our external Health and Safety advisors to ensure the building meets legal health and safety requirements and the office is compliant.
  • Ensure compliance with legislation such as fire wardens, first aiders and fire alarm testing.
  • Maintenance of fire alarm systems including periodic checking of equipment;
  • Complete daily/ weekly and monthly checklists to ensure safety compliance
  • Ensure all first aid incidents are reported accurately and within required timescales;
  • Identify hazards and obtain safety information, design and apply appropriate risk control systems, workplace precautions and quality control procedures;

Required Knowledge, Skills, and Abilities
  • Demonstrable experience in a support or office management role
  • Experience in managing third party providers
  • Proactive and can-do attitude
  • Ability to manage confidential information
  • Excellent organisation and communication skills, both written and oral;
  • Ability to multitask, managing a variety of projects simultaneously;
  • Proficient in using Google Suite/Mac
  • Qualifications in Health & Safety or recent and relevant experience in this field
  • Certificate in Business Administration or a similar qualification
  • Strong knowledge of databases and tracking systems

Reference no: 90858

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