Job Description

You will have sole Responsibility for reviewing, matching and comparing data received by our client’s panel of estate agents to identify sales calls for the Direct feed team. The focus being very much around a sales target driven environment, you will be speaking to our client’s estate agents on an adhoc basis via the telephone or via email.

• Compiling data levels each morning and reporting these to management
• Data matching the data received to find any duplicate files and close off for the team.
• Keeping logs of the files closed and any tasks duplicated per file
• Answering incoming based estate agent calls
• Adding client referrals to our conveyancing system
• Retrieving group voicemails and emailing them to the team
• Calling clients for payments
• Calling estate agents after voicemails have been left

Required Knowledge, Skills, and Abilities

• Self- motivated
• Able to work under pressure
• You will need to work well in a team environment and on your own initiative
• Have excellent communication skills and telephone manner
• Able to create and maintain relationships with customers and clients
• Time management
• Basic Excel Skills