Job Description

Previous administration experience is essential however full training will be given. You will need to be able to demonstrate the strength of your communication, prioritisation and administration skills at the same time as showcasing your knowledge of IT systems. You will be able to evidence a flexible response to service needs and the ability to think creatively. Experience of working to deadlines, on your own initiative and maintaining strict confidentiality are also essential.

We can offer a welcoming, friendly and supportive environment that puts the needs and care of our service users first and provides a responsive administration service. You will be encouraged to develop your skills and knowledge.

Benefits:

• A comprehensive in house & external training programmes
• Career progression
• Starting annual leave of 27 days per annum increasing to 33 days pa based on length of service (plus paid bank holidays)
• Staff physio service

Required Knowledge, Skills, and Abilities

• Use of ICT applications/packages.

• Experience of working in a busy office.

• Diary management, minute taking and extensive knowledge of all Microsoft packages.

• Dealing efficiently and politely with both internal and external customers in a confidential and confident manner.

• Professional exceptional interpersonal and customer service skills with a dedication to confidentiality are essential.

• Diploma / equivalent secretarial experience intermediate

• NVQ 2 Customer Services or equivalent
• Knowledge of Trust electronic records system
• Understanding and experience of working with a full range of secretarial proceedures and systems gained through practice at intermediate level
• Working on own initiative with minimal supervision. Working under pressure.
• Ability to work with senior members of staff across a large organisation.
• Working knowledge of Microsoft packages or equivalent
• Maintaining administrative / secretarial systems
• Knowledge of NHS policy / procedures.