Builds relationships with clients whilst enhancing our strong reputation in the services space with tax advisors, banks, custodians, lawyers and other key partners
Ensure accurate and concise communications with clients, seeking support from the Client Account Manager if required
Draft and self-review set-up/boarding documents including local filings, tax registrations and classifications before validating with the Client Account Manager
Assist with the co-ordination and resolution of Customer Due Diligence (CDD) queries;
Make suggestions for continuous improvement, challenging the status quo
Ensure all client data is managed with integrity and maintained correctly
Ensure successful delivery of client work with accuracy and completeness
Work under the direction of a Client Account Manager ensuring work is delivered on time;
Ensure company meets our obligations to clients, providing all SPV setup services needed to effectively close a transaction within required timelines
Provide exceptional customer service whilst being decisive, firm and empathetic with customers
Assist in business development and identify opportunities for cross-selling and up-selling of other company services, or billing for out of scope items
What is in it for you?
Stable employment
Flexi-time and remote working
An international and dynamic environment
Private medical care
Life insurance
Co-financing of tickets for sports activities
Free language courses
Exceptional people and atmosphere
Christmas and occasional gifts
Charity work
Required Knowledge, Skills, and Abilities
A degree in Law and/or Corporate Secretarial background is desirable
A candidate with relevant work experience is preferred
Resourceful, independent and strong problem-solving abilities
Excellent written and communication skills, with strong ability to plan ahead and organise themselves
Analytical structured mind set with ability to follow and build upon existing processes and ensure data is maintained with accuracy and consistency
Fluency in English is essential, with knowledge of other languages an advantage
Proficiency in MS Excel and MS Word is essential, with experience of Blueprint preferred
Experience in an outsourcing firm with good client servicing skills is preferred