Job Description

You will offer market leading products to our customers, achieving sales, and retention and quality targets by providing the trusted service on which Allianz has built its reputation. You will receive extensive introduction to insurance training, consistent development to hone your skills and ongoing performance coaching to support your success.

What we offer:

• Competitive remuneration package
• Comprehensive Benefits
• Hybrid/Flexible Way of Working *Post training period
• Opportunity to gain relevant insurance qualification
• Career Development Opportunities

Key Responsibilities

• Quote and convert new business opportunities
• Explore and convert cross sell and multi cover opportunities
• Achieve sales, service and customer satisfaction metrics as agreed with your manager
• Support your team to achieve their goals, through sharing knowledge and developing expertise
• Process policy adjustments as requested by our customers
• Consistently demonstrate our People Attributes of customer and market excellence, collaborative leadership, trust and entrepreneurship
• Exceed customer expectations and achieve targeted customer NPS scores
• Proactively anticipate customer issues and take appropriate action
• Continually improve quality and efficiency within the Team
• Adhere to company quality and underwriting standard
• Comply with the Financial Regulator’s Minimum Competency Code, Consumer Protection Code and any other relevant regulations

Required Knowledge, Skills, and Abilities

• A third level degree or leaving certificate OR a minimum of 2 years’ experience working in a sales or customer service environment
• 6 – 12 months experience in an insurance/financial services environment
• Knowledge and understanding of general insurance
• Completed an APA, CIP or a relevant insurance qualification to meet minimum competency requirements