Job Description

You will require the administrator to respond to requests for appointments for duty conversations, booking these into the duty calendar ensuring that the appropriate paperwork is available and databases are updated. A new booking system is expected to be ready for use within the next few months, The administrator will be required to juggle different parts of the process at the same time. As well as the normal administrative duties there is an expectation that the administrator will manage an online booking system offering training places to professionals, maintaining records of attendees and responding to queries.

• To provide the administrative support for the company, including taking minutes, writing letters, booking rooms, organizing the team.
• To support with recording and monitoring the team’s governance data.
• Support and manage the patient referral process for the team and the booking of appointments for the duty line.
• To use electronic patient management system to register, process, check, update and discharge clients.
• To type appointment letters, clinical letters and discharge letters
• To maintain and update accurate patient records in accordance with standard operating procedures including scanning, filing, and typing.
• Respond to all queries, correspondence and issues within the team.
• Priorities and manage own workload
• Make suggestions to implement processes and practices to ensure best practice within the new team.
• To ensure that all contact details are kept up to date.
• To produce information and data relating to the services relating to this department, as required.

Required Knowledge, Skills, and Abilities