Job Description

You will help customers with their enquiries, helping to find solutions for them. Using your people skills you will build a great rapport with our customers, making sure their experience with Atlanta and our brands is always positive. A natural relationship builder, you will effortlessly interact with our customers, helping to resolve their issues, developing long term relationships and engaging with new customers. You are always friendly, positive and ready to help.

You will also:

• Always leave customers with a positive experience of Atlanta and view of the brands, always wanting to ensure they are satisfied 
• Meet your relevant KPIs, knowing what you need to achieve to succeed
• Make sure you handle complaints effectively and escalate them appropriately, ensuring that we have fair customer outcomes.

This is an exciting chance to develop your career and be part of a company that is always growing.

Required Knowledge, Skills, and Abilities