Job Description

My client offers excellent opportunities to grow within the company along with a fantastic company culture. You will develop and maintain client relations to the mature institutional investors and fund managers, high-net-worth individuals, and daily communication with internal/external stakeholders combined with all relevant and associated administration. Your day to day will encompass such things as;

• Performs routine and non-routine client service and transaction support functions.
• Interacts with other organizational units/teams to ensure timely delivery of service, or resolution of issues.
• Processes account related transactions per scheduled events/client authenticated direction.
• Following established procedures, answers inquiries, and resolves problems or issues.
• Manages situations which may require adaptation of response or extensive research according to client response.
• Escalates more complex situations to senior colleagues.
• Integrates area knowledge with understanding of industry standards and practices to provide solutions to internal and external clients.
• Performs complex operational tasks in a product or functional area.
• May be responsible for allocating and checking work of team members.
• May be responsible for specific supervisory review and approval actions.
• Contributes to the achievement of team objectives

Required Knowledge, Skills, and Abilities

• You will have exposure to financial markets and the funds industry.
• Highly motivated with a passion for the industry
• Passion for fast-paced learning, especially in a technology-enabled environment
• Good analytical skills with a flair for processes as well as good IT skills
• Takes initiative and ownership of responsibilities assigned
• Strong interpersonal and customer service skills
• Attention to detail
• Stamp 4 Visa or above