Job Description

An individual should have an interest in protecting and improving the user experience of consumer products and services. The individual should be willing to develop a critical understanding of the abuse and policy issues and be comfortable reviewing a large volume of apps to help us keep our store policy complaint.

• Perform a wide variety of application policy reviews
• Take action on violating apps
• Master policy knowledge to ensure high-quality app reviews
• Review the apps in a given time in accordance with the policies set by the client
• Maintain optimum utilization during a working shift
• Perform high-quality reviews
• Maintain the turnaround time on app reviews
• Should be up to date on the policy changes
• Be a team player
• Provide reverse feedback on policies and apps
• Take quality feedback and work on it
• Ability to escalate when needed according to the process
• Being able to keep their knowledge of current affairs up to date (specifically American culture)
• Should be able to navigate, search and download apps from client play store on the appropriate devices

Benefits

• Working for an international enterprise company
• Great training
• Company social events
• Opportunities for career progression

Required Knowledge, Skills, and Abilities

• Preferred Bachelor’s Degree in any field
• Fluency in English and Mandarin
• Should clear basic English language proficiency test
• Computer savvy, Technologically capable – especially web browsers, and data entry skills
• Able to run virus and spyware scans
• Exposure to US culture
• Ability to read and interpret text requests accurately
• Proactive with a strong work ethic
• Adaptable to learn new processes, concepts, and skills
• Demonstrates the ability to work as part of a team adding positive attitude and business focus
• Ability to work in a fast-paced deadline driven environment
• Ability to clearly and effectively communicate
• Open to flexible working (shift patterns, no remote working)