Register with Us
Customer Success Manager
  • United Kingdom - England - Dublin -
2 years ago
Customer Service
Full Time
Job Description

You will be expected to penetrate and prospect named accounts for new business as well as establish and work with partners in a specified market space.

  • Responsible for growing revenue via prospecting, qualifying, selling and closing from existing enterprise client accounts
  • Responsible for Quarterly & Annual Revenue Targets
  • Manage client relationship through all phases of the sales cycle
  • Provide a consultative solutions sales process to prospects
  • Conducts one-on-one and group sales presentations
  • Provide account management to an existing territory
  • Responsible for tracking customer information, forecasts and reports
  • Develop and maintain prospect and customer list based on strategic marketing data and other sources for sales leads
  • Plan & Strategize marketing activities with the Marketing and Channel teams for the end users and channels

Required Knowledge, Skills, and Abilities
  • Must have experience selling On-Demand, SaaS (Software as a Service) solution or subscription based product to a diverse customer base
  • BA/BS degree and 3+ years of sales experience focused on growing existing business or new business
  • Experience as a Customer Success Manager for a B2B SaaS product
  • Good working knowledge of SaaS platforms, integrations and applications
  • Large account management or project management experience
  • Proven track record for closing large and mid-size companies
  • Ability to adapt, overcome objections, and learn complex solutions
  • Strong time management skills
  • Create new business opportunities through in-depth conversations and relationship building
  • Proven track record of growing business from an established client base
  • Consistent and documented track record for achieving monthly/quarterly/annual target metrics
  • Strong oral and written communication skills are a must
  • Ability to work in a fast paced, team environment with revenue deadlines
  • Working knowledge of computer applications such as Microsoft Office

Reference no: 90012

Jobseeker

Are looking for job?
Apply now

Recruiter

Are you recruiting?
Post a job