Manager
Full Time
Job Description
- Own the client servicing for a number of clients
- Develop and build up a strong relationship with the clients serviced.
- Ensuring service from all areas to our client fully meets and exceeds their expectations.
- Act as a liaison for client with all supporting departments.
- Monitoring service provision to agreed standards on an ongoing basis.
- Discussing client’s future requirements & ensuring that these can be met.
- Provide the client with solutions for new requirements / drive the delivery of such solutions.
- Assist the preparation of applicable MIS on behalf of the client.
- Help drive and assume responsibility for the implementation of client specific projects.
- Assume responsibility for client profitability by identifying opportunity to sell additional services as well as ensuring that we bill all relevant services.
- Ensure Manager is adequately updated on a regular basis regarding all aspects of the clients assigned, highlighting all potential risks with possible solutions in a timely manner.
- Work with the team to ensure all necessary documentation is in place for new and existing clients.
Required Knowledge, Skills, and Abilities
- The person will have a University Degree in Business Studies or an equivalent professional qualification
- The person will, mostly likely, have a detailed understanding of Offshore mutual funds and specifically funds domiciled in Ireland, including Money Markets.
- The person will have a good understanding of the day-to-day fund accounting and settlement activities of mutual funds and the systems that support them
- The person will have strong interpersonal and communication skills
- The person will be highly motivated and have a proactive approach to client servicing
Reference no: 90006