Job Description

You will be responsible for use case identification, solution architecture design, builds, and adoption of our Growth Offerings that run. You will also guide IT executives through the changes needed to unlock the full value of Public and hybrid cloud, show users how to get value out of their solutions, identify expansion opportunities,and work with the renewal team to ensure execution of the renewal process.

Required Knowledge, Skills, and Abilities

• Demonstrate a history of success as a consultant, pre-sales, technical account management, enterprise architect, or equivalent
• Have a proven track record of leading technical conversations and persuading others to take action based on requirements and value provided by solutions
• Have handled difficult customers or situations and can demonstrate resolutions
• Willingness to take initiative and tackle things on your own
• Ability to navigate data and people to find answers•Execute customer success plan to drive adoption post-deployment
• Technical understanding of Middleware / Software / Cloud Services
• experience with enterprise Software implementations
• Ability to show customers how to “use” the offerings to get to first productive Use and proactive expansion
• Can build a growth plan to demonstrate how growth offerings will deliver customer outcomes
• Analytical mindset and problem-solving skills
• Fluent in English and Polish
• 5-10 years of experience in Customer Success, Professional Services and/or Services Industries, Technical Sales (e.g., technology or management consulting)
• Experience working in B2B Enterprise Software, SaaS / IaaS / PaaS and/or Cloud