Job Description

Training Course Details:

• Week 1-4 – Classroom training, Full time Monday to Friday (Office hours)
• Week 5-8 – Mentoring shifts. These will include a variety of shifts with an experienced mentor to guide and assist you.
• During training we are unable to allow annual leave or absent days due to the course demand. The course has a must attend policy. Attendance is essential for the 4 week classroom training.

What we can offer you

• Salary starting at £20,330 rising to £21,777
• Unsocial hours enhancements (In accordance to NHS Terms and Conditions Agenda for Change section 2)
• Generous NHS Pension Scheme
• 8 Week training programme and ongoing development days throughout your career
• MPDS qualification (Nationally recognised triage system used in 45 countries)
• 27 days annual leave plus additional bank holiday leave allocated

Required Knowledge, Skills, and Abilities

We are looking for people to join us who are caring, compassionate and good at communicating.

• Particular skills and requirements we are looking for include:
• Excellent communication skills and telephone manner
• Strong customer service skills
• Strong administration skills
• Ability to work calmly under pressure
• A high level of typing proficiency
• Be prepared to work shifts (24/7 rota providing cover on weekends, nights and bank holidays)