Job Description

The Front of House Receptionist is responsible for providing excellent front of house client experiences, facilitating salon flow and reporting daily sales results while contributing to the success of the team and the salon,

Required Knowledge, Skills, and Abilities

• You will lead client experience from check-in to check-out, ensuring that standards are upheld
• Experience cash handling and operating point of sale system
• Able to adopt and maintain a positive and friendly attitude towards all clients.
• Supportive to all stylists to ensure high standard of customer satisfaction.
• To advise all clients of all services and products available between visits.
• Ensure client records are maintained
• Proficient in appointment management with an ability to multitask IT systems with complete accuracy.
• A minimum of 12 months of experience in a like for like establishment; Spa, Salon, Health Club.
• Efficient with use of industry standard software.
• Excellent client rapport – ability to effectively advise on treatments for a client in the correct order to partake of multiple services in tandem