Job Description

You will be responsible for offering apprenticeship training opportunities to learners and clients across a variety of sectors via inbound and outbound telephone calls, and offering the best possible to service to all. Your duties will include:

• Responding to queries from potential and existing customers
• advising existing and new clients/learners on appropriate courses to suit them /their job role
• encouraging existing customers to sign up their employees for apprenticeships
• qualifying all opportunities to ensure they are fully eligible for funding / suitable to be signed up
• maintaining accurate data using CRM system
• support with booking appointments

On offer is 25 days paid holiday plus bank holidays, company pension scheme, life assurance, staff incentives etc.

Required Knowledge, Skills, and Abilities

• A polite, confident and friendly telephone manner / ability to build relationships
• Experience of results orientated / pressurised environment.
• Good working knowledge of ms office (word, excel, outlook)
• Attention to detail / ability to learn quickly
• Excellent administrative and organisational skills.