Job Description

You will connect with our customers in meaningful ways, and develop opportunities that will grow the community, whilst engaging your existing, loyal network. You will partner with your Area Manager, Education team and HR as you draw on your management experience to build relationships, drive KPI’s and deliver your goals on counter and with your team. You’ll be motivated and goal orientated, always ready to learn new skills and further your abilities and creativity. Business planning with a proactive as well as a reactive approach will be key in driving your team always with a hands-on authentic leadership style whilst remaining solutions driven.

Required Knowledge, Skills, and Abilities

• Experience in coaching and leading a team
• Understanding of KPIs and able to drive these across a team/business
• Business planning in line with the marketing calendar to drive always on and core, and execute new launch strategy with success
• Demonstrable retail sales experience, putting the customer at the heart of everything you do
• Excellent Communication and Customer Service skills
• Ability to work independently and as part of a team, within a fast paced environment
• Self-motivated and results driven
• Flexibility to work key trading hours