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Regional Account Manager
  • United Kingdom - Ireland - Dublin -
2 years ago
Accounts Manager
Remote
Job Description
  • You should be organized and able to analyze performance metrics.
  • We also expect you to have good negotiation skills and the ability to foster relationships with customers.
  • You should be able to facilitate communication with customers and build long-term relationships to achieve business goals.
  • Understanding the opportunities the account presents and preparing annual planning for growth of business with the account
  • Growth of the regional account and delivery of financial metrics (revenue, volume, GP & DSO / Accounts Receivables where relevant) in line with agreed budget or development targets
  • Successful market planning, business development planning and ensuring the implementation of regional business opportunities, from initial opportunity creation to establishment of stable operation
  • Understanding where specific capabilities need to be developed in order to meet customer expectations, and identifying those needs to local / regional management
  • Serve as the focal point of contact for the customer's supply chain and procurement function, and develop & maintain strategic multi-level relationships with those responsible for the various logistics activities of the customer;
  • Be the internal consultant and coordinator for all aspects of business relationship & development with us
  • Facilitate sharing of know-how about the company
  • Manage overall account relationships with the Key Account to ensure excellent, long-term business relationships at all levels;
  • Responsibility for account development and growth including strategy mapping, account penetration, customer relationship management and business improvement initiatives including
  • Responsible for establishing and continuing leadership of a functional account management team in all required clusters and countries, in co-operation with the & local sales management
  • Process lead and coordination role in the annual budget and development planning process
  • Gathering information to provide a clear orientation of the customer's value chain
  • Identification, detailing and evaluation of business opportunities
  • Review (regarding general feasibility) and tracking of opportunities
  • Development of strategic focus areas (by product, geography)
  • Respond to complex and sensitive logistics issues and questions; create innovative and profitable solutions in tandem with specialist departments within company

Benefits:

  • We’re strong believers in continual training and development for our people. After all, your success is our success.
  • Our vacation and leave policies reflect our belief in proper work-life balance.
  • We offers all employees a contribution to our private health insurance scheme.

Required Knowledge, Skills, and Abilities
  • Minimum 5 year’s experience in the logistics industry, supply chain or in a sales environment
  • Knowledge and understanding of international logistics operations across multiple modes.
  • Strong leadership skills and strategic vision is required to establish account strategy and direction, including developing a target picture for future business with the account, developing strategies for producing the changes required to achieve the targets
  • Exceptional relationship management & communication skills to enable planning & budgeting, organizing & staffing, controlling & problem-solving.
  • Proactive behavior towards the Key Account and internal stakeholders.
  • Strong business acumen with the ability to influence outcomes across multiple locations.
  • Leadership and people management abilities & effective communication.
  • Project management experience.
  • Financial and process analytical skills desirable.
  • Ability to work effectively in a customer driven deadline environment;
  • Ability to work in a cross-functional, matrix & virtual environment.

Reference no: 89170

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