Job Description

You’ll be joining a thriving and vibrant team in a lively office with everything you need, including plenty of break-out spaces, well-equipped kitchens, free tea and coffee, and a weekly delivery of fresh fruit. 
We’re a team that enjoys group social activities as much as we enjoy helping our local communities and charity organizations.

You can expect a supportive culture and an attractive range of rewards and benefits including:

• Annual pay review
• 25 days annual leave + bank holidays + buy more holidays if you love to travel
• Health and Wellbeing plan - cashback for dentist, opticians, physio and more
• Employee Assistance Programme
• Contributory pension scheme, up to 20%, including your 8% contribution
• Access to savings at High Street brands
• Unlimited access to £500 Refer a Friend bonus scheme
• Season ticket loan to help with your travel costs
• Opportunity for funded Chartered Insurance Institute learning and professional development.

Required Knowledge, Skills, and Abilities

You’ll bring your strong communications skills to confidently deliver exceptional customer service. Proficient in using systems and software applications you also have an eagerness to learn.
Any insurance experience would be welcomed but isn’t essential as we’ll provide excellent training and ongoing support. To join our team, you’ll ideally:

• Have a passion for customer service and proven experience in a customer-facing role
• Be an empathetic, supportive communicator who listens and responds to customer’s needs
• Continually adapt your approach and easily multi-task in a fast-paced environment.