Accountant
Full Time
Job Description
- Responsible for overseeing that all customer’s orders and piece parts are managed efficiently.
- Responsible for ensuring all customer queries and issues are answered in a timely manner.
- Support invoice queries regarding age debt so as not to impact any payments
- Responsible for administering all credit and debit notes
- To develop and sustain a professional working relationship with all departments.
- Support generation and gathering of data for Customer Quarterly Business Meetings.
- Accurate and timely pricing and billing to Customers.
- Ensure that all additional costs incurred outside Standard Matrix Pricing are captured and re-charged.
- Participation in New Business Introduction Meetings as required. Communicating any issues with customer orders or deliveries to the Account Manager in a timely manner.
- Communicating any piece part or issues with the Customer/Account Manager (depending on the account) in a timely manner, to ensure as little impact to the customer’s order as possible.
- Internal and external reporting.
- Maintain procedural documentation for each customer.
- Involvement in Business Process Improvement Projects as required
- Support in documenting processes and procedures in line with ISO standards
- Answer day-to-day order queries from customers and Account Management
- Support SAP process testing for changes and new processes where required
Required Knowledge, Skills, and Abilities
- Systems Knowledge – SAP or similar
- High level of proficiency in IT packages
- PC Skills
- Understanding of the process requirements for management of BOMS, Orders, Piece Parts
- Initiative
- Solution Orientation
- Collaboration
- Organizational Commitment
- Experience working in a high tech environment
- Experience in Logistics/Transport processes
- Experience in Freight Administration/Coordination
Reference no: 89116