Job Description

• Providing cover for reception, including meeting and greeting visitors and staff and answer the company general enquiries telephone line
• Managing meeting room and lunch bookings and assisting with the set-up of meetings and training as required
• Assisting with hotel and travel bookings, as requested and where required
• Supporting the planning and organization of Company conferences, hospitality and events
• Assisting with head office post and deliveries
• Receiving and recording sales enquiries into the office via telephone and email and allocate enquiries to the sales team via the CRM system
• Monitoring and updating external email marketing contact lists, ensuring compliance with data protection legislation
• Assisting with the production of branded merchandise
• Updating relevant information and access for new starters
• Liaising with the sales team to collect ongoing and completed project assets and update project tracking and marketing files accordingly
• Assisting with print and digital marketing campaigns across multiple channels including social media and email marketing where required
• Assisting with market analysis to identify growth sectors and target customers
• Any other ad hoc office administration duties as required
• Any other duty deemed by the directors to be in the interest of the team in achieving its objectives

Benefits

• Competitive salary
• Office car parking
• 25 days’ holiday, increasing with years of service
• Annual company bonus scheme
• Pension scheme
• Life insurance
• Cycle to work scheme
• Annual leave purchase scheme

Required Knowledge, Skills, and Abilities

• Excellent communication and interpersonal skills
• Confident and professional call handling skills
• A positive can-do attitude
• Ability to build and maintain relationships with internal and external stakeholders
• Proficient administration, organization and time management skills
• Competent use of all Microsoft applications
• A team player who can also use their initiative to work independently when required
• Strong attention to detail
• Resides within a commutable distance from the office
• Previous experience within a front of house, administration, marketing or events role
• Experience of managing contact lists or databases
• Experience of marketing, proofreading and/or copywriting
• An interest in developing a career in events, administration and/or marketing