Administrator
Full Time
Job Description
- First point of contact for all visitors.
- Managing incoming calls and taking relevant and timely action in a concise and professional manner, ensuring all items are followed up and closed out.
- Maintaining the reception area and meeting spaces to the highest standard at all times.
- Management of internal meeting rooms ensuring quick turnaround between meetings as well as anticipating department needs including catering as and when required.
- Preparation and proofing of documentation and reports, including collation and formatting of same.
- Interact daily with consumers on the phone and on email
- Process daily Orders on IQ System + Take payments in Elavon for orders
- Respond to all queries quickly, efficiently and professionally
- Communicate any issues and status updates to customers
- Deliver excellent customer service levels
Required Knowledge, Skills, and Abilities
- Customer service experience essential
- Strong communication skills both verbal and written
- Work on own initiative
- Customer focused and driven
- IT literate with excellent attention to detail
Reference no: 80264