Job Description

You will ideally come from a motor trade background however, a professional, customer orientated individual with good communication skills as well as excellent organisation skills are all key attributes in securing this role.

What will you be doing?

• Managing all calls by answering and transferring calls to relevant departments, taking messages where necessary
• Monitoring CCTV and security access controls
• Meeting and greeting visitors, ensuring they have correctly signed in for health and safety purposes
• Responsibility for the co-ordination of incoming and outgoing post, arranging couriers where necessary
• Carrying out basic workshop support, key reading, job card creation
• Managing and coordinating stationary ordering for all departments including PPE

What a role offers?

• Generous holiday entitlement
• Competitive money purchase pension scheme with life assurance
• Share ownership scheme
• Access to make a difference for a sustainable environment for future
• A tailored personal development and training programme.
• Autonomy. Trusted and empowered to deliver and be your best.
• We are happy to talk about flexible working. Please ask about alternative patterns of work at interview.

Required Knowledge, Skills, and Abilities

• Previous experience within a customer facing administration or receptionist role
• Educated to GCSE level or equivalent
• Excellent organisational skills with the ability to prioritise effectively and deliver in a complex environment
• Excellent attention to detail with the ability to identify and rectify mistakes
• A proactive approach with the ability to work well in a team
• Takes responsibility and demonstrates initiative
• Able to diffuse customer conflict and ability to drive standards/improvements
• Must have or have ability to obtain NPPV security clearance