You'll be contributing to the growth and success of your customers, helping them to use flexible working to enhance their productivity.
Responsibilities:
You'll be the daily point of contact in one of our business Centre’s and an integral part of delivering the best customer experience. Whether they're staying for an hour or many years, our customers all come with different needs.
Build effective relationships with new and existing customers
Work as part of a team to give our community everything they need.
Create exceptional experiences every interaction
Answering incoming calls and preparing meeting rooms
Completing general administrative duties
Care for your Centre - ensure it is always the professional, inspiring work environment
Benefits:
Competitive rewards: We want to inspire a five-star service, so you can expect a very competitive package
Fantastic environment: Work with local, national and global clients in a world-class, high caliber work environment
Time for you: Whilst an international and global organization we operate our Centre’s on a Monday-Friday basis, we believe a work life balance is critical for your success.
Training: Structured training and development programmes designed to nurture your ambition
Career Development: Opportunities to take increased responsibility over Centre operations
Required Knowledge, Skills, and Abilities
Effortlessly enthusiastic - bring a positive, inspiring attitude with fantastic customer service skills Resilient - combine an appetite for a challenge with the ability to adapt to fast-changing situations. Approachable & influential - build strong relationships with every customer to better deliver on their needs. Proudly diligent - have an eye for detail, understanding how high standards in the smallest moments feed into the wider revolution. Self-motivated - take ownership and act decisively to solve problems, make your time count.