Job Description

• Collection of overdue debts via telephone or email communication
• Sending out reminder letters for overdue debts in accordance with company procedures
• Reporting of aged debts
• Maintain the debtor escalation process
• Liaise with Finance team in respect of customer credits or refunds

Required Knowledge, Skills, and Abilities

• Previous experience in a similar role • Profession approach in dealing with issues • Knowledge of debt procedures • Highly organised with a methodical approach • IT skills including Microsoft packages • Clear and confident communicator • Knowledge of 'Qube' system is desirable • Sending out reminder letters for overdue debts in accordance with company procedures