Job Description

The hours for this post are 37.5 hours per week, Monday to Friday 9-5. There may be occasions you are required to work on a Saturday based on service needs.
As an Admin Assistant, you will be responsible for booking appointments for patients, ring reminding and any other Admin task.
The duties will include dealing with telephone queries, booking appointments, rescheduling appointments, managing the workload and administrative tasks required following the attendance of the patients, e.g. out coming the appointments. The execution of the varied tasks requires use of the hospital computer systems.

Required Knowledge, Skills, and Abilities

Experience of using Medway or Medisoft is essential however training will be provided. Applicants should be able to demonstrate competency in the use of computer packages, information systems and database management. Previous NHS experience in a similar role would be desirable. The post holder will be expected to have excellent communication, excellent organizational skills, the ability to priorities their workload, a caring disposition and degree of flexibility are critical to the success within this role.